• Order Changes
  You may request changes to your order within 7 days of placing it. After this period, orders enter processing and changes cannot be made. Please double‑check your cart and shipping details before submitting your order to ensure accuracy.
  
• Order Cancellation
  Cancellations are possible within 7 days of placing the order provided the order has not yet shipped. To cancel, please contact us at info@meowlol.online as soon as possible. Once an order has shipped, cancellation is no longer available and you may initiate a return instead.
  
• Incorrect Orders
  If you receive an item that is completely incorrect (wrong style, size, or product), please email info@meowlol.online with your order number and photos of the incorrect item. We will process a replacement shipment at no additional cost.
  
• Shipping Time
  Orders typically ship within 7-10 business days of confirmation. Once shipped, please allow 7–10 business days for delivery, depending on your location and customs procedures.

• Tracking
  After your order ships, you will receive an email containing your tracking number and a link to the carrier’s website. You can use this to monitor your shipment until it arrives.
  
  
  

• Return Policy
  We accept returns of unworn, unwashed items in their original condition within 7 days of delivery. To start a return, please contact info@meowlol.online with your order number and reason for return. Once approved, you will receive instructions and a pre-paid return label.

• Exchanges
  If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item. Once we receive your returned item, we will process your refund so you can complete your exchange seamlessly.
  
• Defective Items
  Should you discover any defects—such as flaws in stitching, fabric tears, or manufacturing issues—please reach out to info@meowlol.online within 7 days of delivery. Provide your order number and clear photos of the defect. We will arrange a free replacement or refund.
  
  

• Size & Fit
  For accurate sizing, refer to the measurement guide on each product details page before purchasing. If you have questions about fit or measurements, contact our support team at info@meowlol.online for personalized assistance.
  

• Payment Methods
  We accept the following payment options:
  
  VISA
  MasterCard
  American Express
  UnionPay
  Shop Pay
  Apple Pay
  Google Pay

• Discount Codes
  Subscribe to our newsletter or follow us on social media for exclusive discount codes and flash sales. To redeem a code, enter it in the “Discount Code” field at checkout and click “Apply.” Only one code may be used per order.

• Sale Policy
  Discount codes and sale prices cannot be retroactively applied to past orders. All discounts must be applied at the time of purchase.